WHO WE ARE

Welcome to Raines Africa, your premier destination for high-quality goods at affordable rates in South Africa, Zimbabwe, and Zambia. Established in April 2014, Raines Africa is a South African company committed to making quality products accessible to people across the continent. Our mission is to provide a seamless shopping experience while meeting and exceeding the expectations of our valued clients.

OUR STORY

Raines Africa began its journey with a vision of bridging the gap between premium products and affordability. Over the years, we have grown into a thriving company with a presence in South Africa, Zimbabwe, and Zambia. Since our inception, we have been dedicated to offering a diverse range of products to cater to the varied needs of our customers.

EMPLOYEE COMMITEMENT

With a team of over 5000 dedicated employees spread across the continent, Raines Africa takes pride in its workforce. Our employees are the backbone of our success, working tirelessly to ensure that your shopping experience is nothing short of excellent.

FAVORABLE TERMS & CONDITIONS

At Raines Africa, we believe in transparency and customer satisfaction. Our favorable terms and conditions are designed to make your shopping experience hassle-free. We prioritize clear communication and fair policies, ensuring that you can shop with confidence.

CONVENIENT COLLECTION POINTS

To enhance accessibility, Raines Africa has established collection points in South Africa, Zimbabwe, and Zambia. Our customers can pay for their purchases and conveniently collect their products at these designated points, streamlining the process and saving you time.

FAST AND RELIABLE SHIPPING

We understand the importance of timely delivery. Our shipping services are designed to be efficient and reliable. For customers in Zimbabwe, expect your products within 3-5 working days, while those in Zambia can anticipate delivery in 5-7 days. South African customers can enjoy swift delivery within 2-3 days.

PRODUCT WARRANTY

At Raines Africa, we stand by the quality of our products. All purchases come with a warranty, ensuring that you can shop with confidence. Our commitment to quality extends beyond the point of sale, offering you peace of mind and assurance in every purchase.

Join us at Raines Africa and experience a new era of online shopping—where affordability meets quality, and customer satisfaction is our top priority. Shop with us today and discover a world of convenience, reliability, and excellence.

OUR MISSION

To be Africa’s most customer-centric online shopping company.

Raines Africa operates under the following ethics: customers at heart rather than competitor focus, room for innovation, exceptional operation, and Creativity and Critical thinking.

WHAT WE DO

We are building a business that fulfils the customers’ desire for affordable prices, variety, and convenient services. Apparently, Raines Africa shoppers can find what they’re looking for with no limits, online at any time. Deliveries are being done to their doorstep and we are always looking for new ideas to please our customers.

OUR VALUES

It can be only a set of norms that keeps Raines Africa alive. These core values represent our culture in terms of thinking and operating day in day out. As Raines Africa we aspire to the following Core Values :

Commitment to customers

Develop Relationships that make a positive difference in customers’ lives

Integrity

Upholding the highest standards of integrity in all of our actions.

Accountability

If it is to be, it should be up to me.

Passion

Placing what we do in heart and mind

Innovation

Improving everyday

Leadership

Bold enough to mold a better future.

Quality

Provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.

Simplicity

Making sure it’s comfortable for our customers

Diversity

Making sure that our products caters different interests (no discrimination).

OUR WORKPLACE

The customer is at the heart of everything we do. Raines Africa is a place where smart, passionate people are obsessed to their customers and all the innovation is on their behalf. The company is aiming to create Africa jobs in a short space than any other company. We will also invest in employees’ success, helping them further their careers in different ways.

Location: Shop No. 9 Rhodesville Mall. No 32 Rhodesville Avenue Greendale, Harare

SHOPPING CART

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