Who We Are?
At Raines Africa, the company prides itself on providing excellent customer service and fast delivery times. The company’s team is committed to ensuring that every customer receives their package within 3 to 5 days, depending on the size of the item. Small items usually take up to 3 days, while larger items may take up to 5 days to arrive.
In order to provide its customers with the best possible shopping experience, Raines Africa only sells genuine products that come with a warranty ranging from 6 months to 10 years, depending on the product. This means that customers can shop with confidence, knowing that they are purchasing a quality product that is backed by the manufacturer’s warranty.
Raines Africa currently delivers to several major cities in Zimbabwe, including Harare, Bulawayo, Masvingo, Gweru, Chinhoyi, Kariba, Chivhu, Mvuma, Kadoma, Kwekwe, Zvishavane, Bindura, Marondera, Mutare, Murehwa, Mutoko, Chiredzi, Victoria Falls, Hwange, Rusape, and Beitbridge. If your city is not listed, the company encourages you to call its Head offices in Harare and Bulawayo to make delivery arrangements.
Overall, Raines Africa is committed to providing its customers with affordable, high-quality products and excellent customer service. Whether you are looking for a small item or a large one, you can trust Raines Africa to deliver your package quickly and efficiently.
Our mission:
To be Africa’s most customer-centric online shopping company.
Raines Africa operates under the following ethics: customers at heart rather than competitor focus, room for innovation, exceptional operation, and Creativity and Critical thinking.
What We Do?
We are building a business that fulfils the customers’ desire for affordable prices, variety, and convenient services. Apparently, Raines Africa shoppers can find what they’re looking for with no limits, online at any time. Deliveries are being done to their doorstep and we are always looking for new ideas to please our customers.
Our Values
It can be only a set of norms that keeps Raines Africa alive. These core values represent our culture in terms of thinking and operating day in day out. As Raines Africa we aspire to the following Core Values:
Integrity
–upholding the highest standards of integrity in all of our actions.
Accountability
– If it is to be, it should be up to me.
Commitment to customers
– develop relationships that make a positive difference in customers’ lives
Passion
-placing what we do in heart and mind
Innovation
-Improving everyday
Leadership
-Bold enough to mold a better future.
Quality
– provide outstanding products and unsurpassed service that, together, deliver premium value to our customers.
Teamwork
– working together, across boundaries, to meet the needs of our customers and to help our Company win.
Simplicity
-Making sure it’s comfortable for our customers
Diversity
-Making sure that our products caters different interests (no discrimination).
Our workplace
The customer is at the heart of everything we do. Raines Africa is a place where smart, passionate people are obsessed to their customers and all the innovation is on their behalf. The company is aiming to create Africa jobs in a short space than any other company. We will also invest in employees’ success, helping them further their careers in different ways.
Location: Batanai Gardens 57 Jason Moyo Avenue, Harare. Zimbabwe